Best San Diego flower delivery roses, plants, orchids, sympathy, funeral, birthday and anniversary!

ABOUT US

Eden Flowers & Gifts Inc.
ADDRESS
5440 Clairemont Mesa Blvd, Ste B1
 
San Diego
 
CA 92117
PHONE
(858) 560-1370
EMAIL

Edelweiss Flower Salon proudly serves the San Diego area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Edelweiss Flower Salon be your first choice for flowers.

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Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 2:00 p.m. on Saturday.


 We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays:Thanksgiving Day, Christmas Day, New Year's Day, Labor Day, Memorial Day, Easter and Independence Day .

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Our shop serves the following areas in California: San Diego, Clairement, Kearny Mesa, La Mesa, Spring Valley, East Bay, Del Mar, Tierra Santa, Mira Mesa, Poway, La Jolla and the entire San Diego area.

We also deliver to the following facilities
401 Plans Inc Aacorn Oaks
Acera's Group Home All Faiths Mortuary & Creatory
Alvarado Caskets Outlet Alvarado Hospital
Am Israel Mortuary American Cremation Svc
Anderson-Ragsdale Mortuary Arbors
Atria Collwood Aurora Behavioral Health Care
Balboa Cremation Services Bayview Cremation & Burial Ser
Bayview Crematory & Burial SerBeardsley-Mitchell Funeral Hom
Belmont Village Senior Living Brighton Gardens
Brighton Place San Diego Broadway Home
Brookdale Clairemont California Board & Care
California Children's HospitalCalifornia Cremation & Burial
Canyon Villas Health Ctr Care With Dignity Convalescent
Carpel Board & Care Facility Casa De Las Campanas
Cathedral Arms Cheek's Communinity Care Home
Children's Convalescent Hosp Children's Hospital & Health
Children's Hospital & Hlth CtrChildren's Youth & Family
Christian Mission Producers Clairemont Mortuary
Clairemont Villa Adult Day Cloisters Of Misson Hills
Cloisters Of The Valley County Of San Diego Psych Hosp
Cris Manor Cypress View-Bonham Brothers
De Leon's Group Home I Donlen Guest Home
Dr J's Residential Group Home Duke Royale Guest Home
Dunn's Rest Haven Eddy Homes
El Camino Memorial Park El Rey Trailer Plaza
Elmcroft of Point Loma Embassy Hotel
Evergreen Health & Rehab Ctr Featheringill Mortuary
Flames Rest Homes Fraser Intermediate Health
Golden Age Manor Golden Home II
Golden St Goodbody Mortuary
Grace Tower Green Manor
Greenwood Memorial Park Hamilton Group
Happiness Villa Harborview Chateau
Harnish House HealthFirst Medical Center
Infusion Care Systems Jacob Health Care Ctr
John A. McColl Family Health CKaiser Permanente San Diego
Kearny Mesa Convalescent Hosp Kendall Co Hospital Plastics
Kindred Hospital La Jolla Village Towers
La Paz Funeral Home Lewis Colonial-Benbough Mrtry
Lions Community Manor Lowery's Small Family Home
Luther Tower Maile Aloha
Marriott Remington Club Mary Birch Hospital For Women
Mary's Home Matel Guest Home
Matthews Residential Care Fac Mc Kellar Communities
Mercy Physicians Med Group IncMerkley-Mitchell Mortuary
Mira Mesa Manor Miramar National Cemetery
Mission Hills Health Care Ctr Mount Soledad Senior Care
Naval Medical Center San DiegoNazareth House
Nelson Haven New Vistas
Pacific Beach Chapel Pacific Regent La Jolla
Palomar Pomerado Health Palomar Pomerado Laboratory
Paradise Hills Convalescent Plaza Hotel
Pleasant Care Of San Diego Point Loma Convalescent Hosp
Preferred Cremation & Burial Promise Hospital of San Diego
Queens Haven Reggie Home Health Registry
Rose Village Board & Care Salvation Army
San Carlos Village Apartments San Diego Cremation Svc
San Diego Hospice San Diego Intermediate Care
San Diego Psychiatric HospitalSandford Hotel
Scripps Mercy Hospital Senior Care Svc
Sharp Cabrillo Hospital Sharp Healthcare
Sharp Mary Birch Hospital Sharp McDonald Center
Sharp Memorial Hospital Sharp Mesa Vista Behavoral Hea
Sharp Mesa Vista Hospital Sharp Rees-Stealy Medical
Sharp Rees-Stealy Medical Ctr Sharp Rees-Stealy Mira Mesa
Sharp Rees-Stealy Rancho Siena Board & Care
Sorrento Tower St Paul's Manor
St Paul's Senior Homes & Svc St Paul's Villa
St Stephen's Retirement CenterSunbridge Care Center
Telecare Telophase Cremation Society
The Orchard The Patrician, A Merrill Garde
UC San Diego Medical Center UCSD Child & Adolescent Psych
UCSD Medical Ctr - Hillcrest University Care Ctr
University City Village Urgent Care & More
VA San Diego Healthcare SystemVibra Hospital of San Diego
Villa Sao Miguel Wesley Palms
Westminister Manor Williams San Diego Memorial Ch
Windsor Gardens Of Golden Hill
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We specialize in the following services:
  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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If you have any questions or need more information, please contact us by e-mail at info@edelweis-flowers.com or call us directly at 858-560-1370. We're always here to serve you and make your flower-sending experience a pleasure.

Eden Flowers & Gifts Inc.
5440 Clairemont Mesa Blvd, Ste B1
San Diego, CA 92117

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Flower Delivery Info




Local Delivery



A local delivery fee of $9.99 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

Deliveries are available from Monday to Saturday.

Orders must be received before 3:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

Deliveries are normally made between 8am and 7pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.

We cannot guarantee an exact delivery time, unless otherwise specified.

We are not able to deliver to PO Boxes.

Where possible, we will attempt to obtain a signature from the intended recipient of the flowers.

If no-one is available to receive the delivery, our driver will normally follow any delivery instructions provided, leave the order securely or with a neighbour and leave a delivery card stating the item's location. In the event that they are unable to leave the order securely, the driver may return the item(s) to the shop and leave a delivery card giving the recipient the option to call to reschedule delivery or collect the order from the shop. If no action is taken, we will normally re-attempt delivery the following working day. Please note that only one re-delivery attempt will be made.

For deliveries to large businesses, hospitals, universities etc, deliveries will normally be made to the reception or post-room. Delivery to the named recipient is not possible to these types of addresses in many cases.

If the address provided is incorrect or incomplete or if the delivery is refused, we reserve the right to charge up to 100% of the original order value to re-deliver to the same or an alternate address.

If the address provided is changed to an alternate address we are not responsible for theft or loss of the order. We reserve the right to charge up to 100% of the original order value to re-deliver to the original or an alternate address.

We do not guarantee to be able to follow delivery instructions.


US Delivery



Delivery fee of $9.99 and service fee of $5.00 will be added to each order, for each address.

US deliveries are passed to a relay network who then pass orders onto local florists.

For some rural areas or areas where our florist network does not have a florist, we may not be able to fulfill the order. In this case, we will contact you offering a full refund.

Deliveries are available from Monday to Saturday.

Orders must be received before 3:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

Deliveries are normally made between 9am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm in exceptional circumstances.

We cannot guarantee an exact delivery time, unless otherwise specified.

We are not able to deliver to PO Boxes.

For same-day flower deliveries, we cannot guarantee an exact delivery time.

If no-one is available to receive the delivery, the florist's driver will normally follow any delivery instructions provided, leave the order securely or with a neighbour and leave a delivery card stating the item's location. In the event that they are unable to leave the order securely, the driver may return the item(s) to the florist's shop and leave a delivery card giving the recipient the option to call to reschedule delivery or collect the order from the shop.

In the event of a non-delivery, customers are normally entitled to a refund or redelivery under our 100% satisfaction guarantee.

For deliveries to large businesses, hospitals, universities etc, although our florist's driver will try to deliver directly to the recipient, this is not guaranteed. In some cases, it may be necessary to leave flowers with the reception or post-room. It is then their responsibility to ensure that the flowers reach the recipient.

If the recipient address provided is incorrect or incomplete or if the flowers are refused, we reserve the right to charge upto 100% of the original order value to re-deliver to the same or an alternate address.

If the address provided is changed to an alternate address we are not responsible for theft or loss of the order. We reserve the right to charge up to 100% of the original order value to re-deliver to the original or an alternate address.

We do not guarantee to be able to follow delivery instructions


International Delivery



We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet. Special orders with specific flowers have to be placed 2 to 3 days in advance. Whenever you have a question please contact us 858-560-1370.


Delivery fee of $15.00 and service fee of $5.00 will be added to each order, for each address.

All International deliveries are passed to a relay network who then pass orders onto local florists.

For some rural areas or areas where our florist network does not have a florist, we may not be able to fulfill the order. In this case, we will contact you offering a full refund.

For some deliveries, it may be necessary for our courier to call the recipient to ensure that someone will be available to receive the flowers.

Deliveries are available from Monday to Saturday.

Deliveries are normally made between 9am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm in exceptional circumstances.

We cannot guarantee an exact delivery time, unless otherwise specified.

We are not able to deliver to PO Boxes.

For same-day flower deliveries, we cannot guarantee an exact delivery time.

If no-one is available to receive the delivery, the florist's driver will normally follow any delivery instructions provided, leave the order securely or with a neighbour and leave a delivery card stating the item's location. In the event that they are unable to leave the order securely, the driver may return the item(s) to the florist's shop and leave a delivery card giving the recipient the option to call to reschedule delivery or collect the order from the shop.

In the event of a non-delivery, customers are normally entitled to a refund or redelivery under our 100% satisfaction guarantee.

For deliveries to large businesses, hospitals, universities etc, although our florist's driver will try to deliver directly to the recipient, this is not guaranteed. In some cases, it may be necessary to leave flowers with the reception or post-room. It is then their responsibility to ensure that the flowers reach the recipient.

If the recipient address provided is incorrect or incomplete or if the flowers are refused, we reserve the right to charge upto 100% of the original order value to re-deliver to the same or an alternate address.

If the address provided is changed to an alternate address we are not responsible for theft or loss of the order. We reserve the right to charge up to 100% of the original order value to re-deliver to the original or an alternate address.

We do not guarantee to be able to follow delivery instructions

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet. Special orders with specific flowers have to be placed 2 to 3 days in advance. Whenever you have a question please contact us 858-560-1370.


Delivery fee of $15.00 and service fee of $5.00 will be added to each order, for each address.

All International deliveries are passed to a relay network who then pass orders onto local florists.

For some rural areas or areas where our florist network does not have a florist, we may not be able to fulfill the order. In this case, we will contact you offering a full refund.

For some deliveries, it may be necessary for our courier to call the recipient to ensure that someone will be available to receive the flowers.

Deliveries are available from Monday to Saturday.

Deliveries are normally made between 9am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm in exceptional circumstances.

We cannot guarantee an exact delivery time, unless otherwise specified.

We are not able to deliver to PO Boxes.

For same-day flower deliveries, we cannot guarantee an exact delivery time.

If no-one is available to receive the delivery, the florist's driver will normally follow any delivery instructions provided, leave the order securely or with a neighbour and leave a delivery card stating the item's location. In the event that they are unable to leave the order securely, the driver may return the item(s) to the florist's shop and leave a delivery card giving the recipient the option to call to reschedule delivery or collect the order from the shop.

In the event of a non-delivery, customers are normally entitled to a refund or redelivery under our 100% satisfaction guarantee.

For deliveries to large businesses, hospitals, universities etc, although our florist's driver will try to deliver directly to the recipient, this is not guaranteed. In some cases, it may be necessary to leave flowers with the reception or post-room. It is then their responsibility to ensure that the flowers reach the recipient.

If the recipient address provided is incorrect or incomplete or if the flowers are refused, we reserve the right to charge upto 100% of the original order value to re-deliver to the same or an alternate address.

If the address provided is changed to an alternate address we are not responsible for theft or loss of the order. We reserve the right to charge up to 100% of the original order value to re-deliver to the original or an alternate address.

We do not guarantee to be able to follow delivery instructions


Other important delivery information



To enable us to contact you regarding a problem with your order, please make sure that you have provided a valid email address and/or contact telephone numbers.

Please ensure that someone is available at the delivery address to receive the delivery.

In the event of a delivery problem, if we are able to, we will try and contact the customer to try to resolve the issue.

In rare circumstances, our drivers are unable to deliver an order. This may be due to problem with the delivery vehicle. We ensure that these occurrences are minimised, but in the event that we are unable to deliver the order owing to circumstances that are within our control, we will contact you immediately via email or phone to arrange a redelivery and refund the original delivery charge. We reserve the right to provide additional compensation in the form of a discount off a future purchase from www.EdelweissFlowerSalon.com. No other form of compensation is accepted.

To ensure a successful delivery, please ensure that the delivery address is accurate and complete. If possible, please provide additional delivery instructions to help the delivery driver to find the recipient's address.

We cannot be held responsible for failed deliveries that result from a problem with the address and/or postcode you provide at the time of order placement, if the delivery was refused by the recipient or the fact that the recipient no longer lives at the address provided.

We are not responsible for any other costs incurred by the customer due to failed deliveries.

Deliveries to businesses, hospitals, universities

In some circumstances, for example, when delivering to some business addresses, hospitals or universities, we may not be able to deliver the flowers directly to the intended recipient. Please note that these circumstances are outside our control. In this case, we will deliver to the reception area or post room and (where possible) obtain a signature from the receptionist (or equivalent). This signature will be our record of delivery.

To ensure the highest likelihood of delivery success, please ensure that you provide as much information regarding the location of the recipient as possible within the delivery instructions, including department name, floor number, etc.


Hospital-specific delivery issues


Deliveries to hospitals are often problematic as patients move from ward to ward, or are discharged. In addition, many hospitals do not accept flower deliveries due to health & safety restrictions. If we are unable to deliver the flowers directly to the intended recipient, we will deliver to the nurse station or reception. We are not liable for the non-delivery of flowers to recipients as we have no control of the delivery once it reaches the nurse station/reception.


University-related delivery issues



Due to the size of university campuses, it can often be difficult to locate recipients at universities. We are therefore not able to deliver to recipients themselves and will always deliver to the university postroom or reception. Please ensure that you include enough information for the postroom/reception staff to be able to locate the intended recipient of the flowers. We are not liable for the non-delivery of flowers to recipients at universities as we have no control of the delivery once it reaches the postroom/reception.


Other business address delivery issues


In the event that our standard delivery option is chosen for a business address and a delivery between 8:00AM and 7:00PM fails owing to the recipient not being available, or the business being closed, we will not accept any liability for the non-delivery and reserve the right to charge an additional production and delivery charge for any subsequent redelivery. If you decide to cancel the order instead of arranging a redelivery, we reserve the right to deduct a cancellation fee from the refund value.


Claims



All claims for damage must be received by us within 2 business days of delivery. The day the gifts/flowers are delivered is considered day one. We will only accept an email or phone message as notification of your claim of damage. Our phone number is: 858-560-1370. Please be prepared to provide proof to the carrier and/or Edelweiss Flower Salon of the damage that has occurred. The taking of photos and retaining all packaging materials should be available if the carrier requests proof of damage.


We do reserve the right to make substitutions and do find the need too at various times throughout the year. Also, not all packaging may look identical to the products photographed as packaging colors and shapes change quite frequently. With this in mind please be aware that a substitution or variance in flavor, type, color or packaging/container does not justify an item being returned at our expense or a discount of any kind.


1) incorrect address information given by the sender

2) unsuccessful deliveries arising from the recipient not being present at the time of delivery

3) decreased product quality due to an incorrect delivery address supplied by the sender, a reroute requested by the sender, or product quality problems caused by improper handling by the recipient.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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